How We Communicate
Troy City Mortgage LLC (“TCM”) may contact you by email, phone, voicemail, mail, in person, and via text/SMS. Some communications may occur across multiple channels. Our messages are intended only for you or someone authorized to act on your behalf.

Text/SMS Consent & Frequency
By providing your phone number and submitting a form on this website, you consent to receive text/SMS messages from TCM. Message frequency may vary. Message and data rates may apply. You can reply STOP to unsubscribe at any time, and reply HELP for assistance.

Email & Security
Email is not always secure. Please do not send sensitive personal information by regular email. For documents or confidential details, use our secure portal or upload link.

Your Choices
You can manage your communications preferences or withdraw consent at any time:

-Text/SMS: reply STOP to opt out

-Email: use the unsubscribe link or email us at info@troycitymortgage.com

-Phone: call (508) 207-5864

Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we collect, use, and protect your information.